Responsible Gaming at 9wgame
Gaming should be for fun. 9wgame provides players with tools and guidance to help them stay in control.
Gaming and Responsibility
Gaming at 9wgame is meant purely for entertainment. It should not be treated as a guaranteed way to make money. Our platform is committed to supporting healthy gaming habits for every player — for their own wellbeing and that of their families.
Gaming is an enjoyable activity, but without control it can affect your health, finances, and family relationships. That is why 9wgame provides players with tools and information to help them understand their own gaming habits and get support when needed.
Tools to Protect Yourself
Deposit Limit
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Planning your financial limits in advance lets you play without worry.
Gaming Time-Out
You can use the Time-Out tool to pause your gaming for anywhere from one day to one month. It is a good way to take a calm break and reconsider.
Self-Exclusion
If you want to stop gaming for a longer period, use the Self-Exclusion option. During the set period, access to your account and deposits will be blocked, and the restriction will remain in place for your own protection.
Reviewing Your Gaming History
Check your gaming history, deposit and withdrawal records, and time spent playing regularly. Understanding how you play is the first step in responsible gaming.
24/7 Support
For any question or issue related to gaming, our Myanmar-language support team is available 24/7 via Live Chat and [email protected].
21+ Age Restriction
The 9wgame platform is for players aged 21 and above only. Age verification is carried out at registration, and protecting underage players is our top priority.
How to Recognise Problem Gambling
Watch out if you or someone you care about shows any of the following signs—
- Gambling more to try to win back money you have lost
- Experiencing financial problems because of gambling
- Hiding your gambling from family and friends
- Wanting to stop gambling but being unable to do so
- Feeling restless or on edge when not gambling
- Neglecting key responsibilities, work, or studies to prioritise gambling
- Borrowing money to fund your gambling
Building Healthy Gambling Habits
Follow these principles for responsible gambling—
- Set a budget for gambling in advance and do not go over it
- Limit your gambling time — keep time aside for family and social life
- Do not treat gambling as a way to make money
- Never gamble with money you cannot afford to lose
- Avoid gambling when you are angry or feeling low
- Avoid gambling while drinking alcohol or using drugs
- If gambling stops being fun, take a break and seek help
How to Set Limits — Step by Step
Here is how to access the self-protection tools on 9wgame—
Log In to Your Account
Log in with your username and password on the 9wgame login page. You need to be logged in to check your gambling history and financial overview.
Open Account Settings
Once logged in, click the profile menu in the top right corner and select the "Responsible Gambling" option.
Choose a Limit Type
Choose from Deposit Limit, Time-Out, or Self-Exclusion — whichever suits your situation.
Set the Period and Amount
Enter the limit period (daily / weekly / monthly) and the amount (in Ks), then confirm. Limits you set take effect immediately.
Contact Us if You Need Further Help
If you are unsure how to use the tools, or want a limit applied right away, contact our customer support team 24 hours a day via Live Chat.
21+ Age Restriction and Age Verification
The 9wgame platform is for players aged 21 and above only. We are committed to protecting underage individuals. Date of birth is verified at registration, and further checks may be carried out in cases where there is any doubt.
Parents and guardians are reminded that it is their responsibility to keep their login credentials secure so that children or younger family members cannot access gambling from shared devices.
21+
The 9wgame platform is for players aged 21 and above only. Access by anyone under 21 is strictly prohibited.
Self-Exclusion — Self-Exclusion Details
Self-Exclusion is a powerful tool for anyone who wants to stop gambling. When you activate this option—
- Access to your 9wgame account will be blocked for the entire duration you set
- Deposits will be blocked, so you will not be able to deposit to play
- You can choose a longer period (6 months, 1 year) and the account will only be reopened once that period is over
- After the period ends, our support team will contact you to verify before reopening
To apply Self-Exclusion immediately, contact our customer support team via Live Chat — they will handle it within minutes. To reach local crisis and problem gambling support organisations, you can write to [email protected].
Keep gambling as entertainment
Use the tools provided by 9wgame to build healthy gambling habits. If you have any questions about gambling, you can read our FAQ or reach us via Live Chat.